The Ticketing Handbook (THB) 57th Edition is the authoritative reference for airline passenger ticketing worldwide. Developed by an international panel of ticketing specialists, it provides practical guidance on the principles, processes, and requirements behind airline ticketing, supported by clear Electronic Ticket (ET) and Electronic Miscellaneous Document (EMD) examples. The handbook offers detailed instruction on completing ticket and EMD entries correctly, covering a wide range of scenarios such as optional and ancillary services, involuntary rerouting, fare selection criteria, baggage rules, and ticket changes including reissues, exchanges, and refunds. Fare calculation principles are explained in straightforward language, with worked examples designed to support both operational accuracy and training needs. Key benefits The IATA Ticketing Handbook (THB) 57th Edition Manual is one of the most comprehensive ticketing references available, serving as a quick-access guide for fare calculations and ticketing entries. It provides current guidance on ticketing and EMD processes, is written in clear, accessible language, and includes practical examples throughout. The handbook is widely used by carriers, Global Distribution Systems (GDSs), and travel agents, and is supported by a downloadable web application that enables keyword searching and training using blank ticket facsimiles. Staying up to date The 57th Edition (2025-2026) introduces a number of important updates. These include clarification on how the handbook should be used alongside settlement system ticketing instructions, the introduction of new carrier-imposed fee codes for ancillary services collected via EMDs, and revised fare calculation examples reflecting the application of carrier fare selection criteria. Additional updates clarify entry sequencing when surcharges and stopover charges apply, refine currency guidance for exchanges and reissues, and amend taxes, fees, and charges (TFC) codes for ancillary services. Further enhancements include new examples for fare upgrades from non-refundable to refundable tickets, expanded guidance on automatic refunds following flight disruptions in line with newly adopted US DOT regulations, and clarified procedures for refunding open coupons when tickets are exchanged or reissued by a different validating carrier. The edition also incorporates updated currency codes, revised voucher information, and an expanded list of ticketable TFCs, ensuring the handbook remains fully aligned with current ticketing practices.
